Thirsty Golfers Return Policy

Thank you for shopping at Thirsty Golfers. We understand that sometimes you may need to return a purchase, so we've made our return policy as straightforward as possible.

1. Return Window:

You have 14 days from the date of receipt to initiate a return.

2. Condition for Returns:

• Products must be returned in their original packaging.
• Items can only be returned unused, unless they are found to be defective.

3. Return Reasons:

You can return products if:

• They are defective.
• You simply didn't like them.
• You received the wrong product.

4. Refunds:

Once we've received and inspected your return, we'll notify you of the approval or rejection of your refund.

If approved: Refunds will be processed either as store credit or through the original method of payment, based on your preference.

5. Shipping Costs:

Thirsty Golfers will cover all return shipping costs. We'll provide instructions on how to send the item back to us once a return is initiated.

6. Restocking Fee:

There will be no restocking fee charged for any returns.

7. Proof of Purchase:

Please provide the order number received via email when initiating a return. This will help us process your return more efficiently.

8. Processing Time:

Once we've received your return, please allow up to 3 business days for us to process it and issue a refund or exchange.

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How to Initiate a Return:

If you wish to return a product, please contact our customer service team via [email protected] with your order number and details about the product you'd like to return. We'll respond swiftly with instructions on how to proceed.

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Thank you for your understanding and trust in Thirsty Golfers. We strive to make your shopping experience enjoyable and hassle-free.